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Donation Guidelines & Process

We accept any preloved bras in good condition or brand new. We have to be really fussy with all the bras that we receive. We are all about empowering women and to do that we have to give them the best quality bras possible. Just any bra does not work. If bras are too preloved they cannot be fitted correctly, especially when the sides of the bras are overstretched. The best way to look at it is if you would to receive it and wear it, we will take it.

We’ve made the process as easy as 1…2…3.

Any questions along the way, head here. Otherwise, we’re looking forward to receiving your donation!

What can I donate?

You can view our FAQ’s below ↓ to find out all the info on what can be donated.

Choose how your would like to send your donation.

You can view our options by clicking the button below.

Complete Checklist

Ensure you have read our Frequently Asked Questions below prior to sending. SCROLL DOWN to read.

What you need to know…

Frequently Asked Questions

What type of bras do you accept?

We accept any preloved bras in good condition or brand new. We have to be really fussy with all the bras that we receive. We are all about empowering women and to do that we have to give them the best quality bras possible. Just any bra does not work. If bras are too preloved they cannot be fitted correctly, especially when the sides of the bras are overstretched. The best way to look at it is if you would to receive it and wear it, we will take it.

If your bras do not meet the above criteria we would always be happy to receive a donation in lieu of the shipping. Shipping can be really expensive and a $10 donation vs you paying for shipping for bras that are not suitable and have to be disposed of is heartbreaking for our volunteers.

Here is a guide to the products we can receive and what to look out for with the bras you send us:

  • Normal Bras (contour)
  • Soft Cups (Huge demand for these)
  • Underwire bras
  • Maternity
  • Plus size bras (Huge demand for these)
  • Sports bras
  • Crop Top bras
Is there anything I need to do before sending my bra donations?

We would appreciate it if you could wash your bras before shipping them.

Here is a checklist for you to do before sending us your preloved bras:

  • Bras are washed
  • The shoulder straps are in good working order
  • The sides of the bras are not stretched or damaged
  • There are no stains or perspiration marks
  • The hooks and eyes are in good working condition and there is no rust on any fasteners
  • The wires are in tact. Push the wire to see if it pokes out
Can I donate Underwear?

Yes you can!

If you are sending us underwear it has to be new with tags or in their packets. We cannot accept preloved underwear. It is a serious hygiene issue.

Any style of underwear is suitable. We are always in need of plus size in full brief for the mature age women we support.

Kmart of Big W are the best value for money with their packs for $10.

Types of Underwear:

  • Full Brief
  • Bikini
  • High Cut briefs
Can I donate Menstrual Hygiene Products?

Yes sure can!

If you are sending us menstrual hygiene products, they need to be sealed in complete packets. We unfortunately cannot receive opened packets with loose product. All menstrual hygiene products are needed.

Types of products:

  • Regular menstrual pads
  • Super menstrual pads
  • Heavy duty overnight pads
  • Tampons regular and super
  • Poise – huge demands
  • Incontinence products
  • New Menstrual Cups
  • Period Underwear ie Modi Bodi
Is there a need for Toiletries?

There sure is!

We are happy to receive both samples size items and full size items. All toiletries have to be brand new. We cannot receive open items. We have to dispose of them.

Types of products:

  • Shampoo and conditioner – we like to give out matching bottles
  • Soap
  • Roll on deodorant
  • Bodywash
  • Toothbrush and toothpaste
  • Facewipes
  • Body wipes
  • Lip balm
  • Sunblock

Extra’s – that we can add to care packs:

  • Body lotion
  • Nail files
  • Nail clippers
  • Hair brushes or combs
  • Cosmetics of any kind – new
  • Nail varnish – always popular
  • Gift packs
Where do I send my donations?

We have 2 ways you can send your donations.

Via one of our Drop Off Locations. CLICK HERE to see if there is a location near you. Or by post. You can send your parcels to either of the below addresses:

Support The Girls Australia, Queensland Head Office, PO Box 10717, Southport BC, QLD 4215

or

Support The Girls Australia, New South Wales Office, PO Box 269, Penrith BC, NSW 2751

Delivery Instructions: All parcels need to be addressed to Support The girls Australia.

How much can the drop off locations take?

Drop off locations can only take small donations. They simply do not have the space for large donations.

Large donation will need to be posted. Please refer to ‘Where do I send my donations’ above for address locations.