We accept any preloved bras in good condition or brand new. We have to be really fussy with all the bras that we receive. We are all about empowering women and to do that we have to give them the best quality bras possible. Just any bra does not work. If bras are too preloved they cannot be fitted correctly, especially when the sides of the bras are overstretched. The best way to look at it, is if you would be happy to receive it and wear it, we will take it.

Here is a guide to the products we can receive and what to look out for with the bras you send us:

Normal bras
Soft Cups (Huge demand for these)
Underwire bras
Plus size bras

Here is a checklist for you to do before sending us your preloved bras.

  • Bras are washed
  • The shoulder straps are in good working order
  • The sides of the bras are not stretched or damaged
  • There are no stains or perspiration marks
  • The hooks and eyes are in good working condition and there is no rust on any fasteners.

If your bras do not meet the above criteria we would always be happy to receive a donation in lieu of the shipping. Shipping can be really expensive and $10 donation vs you paying for shipping for bras that are not suitable and have to be disposed of, is heartbreaking for our volunteers.


If you are sending us underwear it has to be new with tags or in their packets. We cannot accept preloved underwear. It is a serious hygiene issue.

Any style of underwear is suitable. We are always in need of plus size in full brief for the mature age women we support.

Styles we recommend.

Full Brief
High Cut briefs

Kmart or Big W are the best value for money with their packs for $10.  


If you are sending us menstrual hygiene products, they need to be sealed in complete packets. We unfortunately cannot receive opened packets with loose product. All menstrual hygiene products are needed.

Regular menstrual pads
Super menstrual pads
Heavy duty overnight pads
Tampons regular and super
Poise – huge demands
Incontinence products
New Cups

TOILETRIES: We are happy to receive both samples size items and full size items. All toiletries have to be brand new. We cannot receive open items. We have to dispose of them.

Needs List
Standard care pack contents:

Shampoo and conditioner – we like to give out matching bottles
Roll on deodorant
Toothbrush and toothpaste
Body wipes
Lip balm

Extras that we can add to care packs:
Body lotion
Nail files
Nail clippers
Hair brushes or combs
Cosmetics of any kind – new
Nail varnish – always popular
Gift packs  


We have various postal address options. Alternatively you can go to our link for drop off locations. https://supportthegirls.com.au/all-listings/